Privacy Policy

Who we are

Our website address is: http://fishingguidesdevon.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Address and personal details

We collect the following data from you when you register for an account or buy something from us:

Your name and address – we need this so we can send you items to you and also to pass on to our delivery partners to send you your items.

Your telephone number – we use this to give you a call if we need to talk to you about your order. We may also send this to our delivery partner so they can contact you about your order if they cannot deliver it or there is a delay. We may also send you tracking information, in some cases, so you can track your parcel via text message.

Your email address – we may use this to contact you regarding your order. We also use it to send transactional email such as order receipts, delivery notifications etc. We may also send your email address to our delivery partner so they can send you shipping and tracking information.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you shop with us, we use cookies to track your basket and your items before you complete the order. This is required so that the shopping basket retains the products you want to stock as you move through the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses JetPack for our analytics. We use these analytics to see how many people visit our website, which pages they visit and where they have come from. This information is useful to us to see which areas of the website are working, what interests our visitors and helps us plan what we will do with this website in the future.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We don’t share any data with third parties unless it is relevant to your order delivery. We son’t use it to cold call you or pass it on to any marketing agency to contact you about other services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can contact us via our contact form here.

Additional information

How we protect your data and security

We use safe, secure protocols for protecting your data, communications and transferring data. The web site has a secure certificate (HTTPS) issued by the Certificate Authority, Let’s Encrypt, San Francisco, United States. Our processing partners operate similar security protocols to ensure that your data is as secure as possible.

Whilst we try our best, we cannot guarantee the safety of your personal information. In the case of any security breach, we will notify you and relevant authorities as to the nature of the breach.

We would remind all users that you should keep your own username and password secure and secret.

We use Paypal to process transactions on the website.